Corrections policy
How we handle and disclose errors.
Getting Life in the UK test facts right matters — the cost of a misleading answer is a failed test and a wasted £50 fee. If we get something wrong, we want to fix it quickly and in the open.
How to report a correction
Email corrections@passlifeinuk.co.uk with:
- the URL of the page,
- the sentence or fact you believe is wrong,
- the source you are relying on (ideally a link to GOV.UK or the official handbook).
What happens next
We aim to acknowledge corrections within two working days and make a decision within five. If the correction is confirmed, we will:
- update the affected content,
- bump the Last updated date on that page,
- for material corrections, add a short note at the bottom of the page describing what changed and when.
If we decline to make a change (for example because the handbook and GOV.UK disagree and we choose to follow GOV.UK), we will reply explaining why.
What counts as a material correction
A material correction is one that could change a reader's answer on the test or their decision about booking, paying, or bringing ID. Minor edits (typos, broken links, formatting) are fixed without a published note.
Related policies
See our editorial policy for how content is sourced, reviewed, and updated, and our about page for who writes it.